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How to open a dispensary in Utah


For those looking for guidance on how to open a dispensary in Utah, this article provides valuable insights to guide you through. Utah, usually known for its traditional views, is now seeing growth in its cannabis industry. This change comes with new laws and a growing acceptance among people. In the past few years, Utah has started to welcome medical cannabis, opening doors for business people to look into this changing area.

Our guide focuses on providing clear and practical information to help you establish and operate a successful dispensary in Utah. Whether you’re an experienced entrepreneur or just starting, we aim to provide you with the knowledge and resources needed to confidently start on your journey.

Understanding Utah’s Marijuana Laws

In Utah, recreational marijuana remains illegal, with the state’s cannabis legislation focused on medical use. After voters approved Proposition 2 in 2018, the Utah Medical Cannabis Act (HB 3001) was signed, creating a controlled medical cannabis program. This bill was developed to address concerns from various stakeholders, including those seeking to implement a controlled and regulated medical cannabis program in Utah. It was signed into law shortly after Proposition 2 passed, introducing tighter restrictions on patient access and enhancing the government’s role in regulating the medical cannabis program. Governor Gary Herbert signed several key pieces of legislation in the following years to refine these regulations: SB 161 in 2019, which included protections against discrimination for medical cannabis patients in family courts; SB 121 in 2020, which liberalized the packaging of cannabis flowers and expanded physician prescribing rights; and HB 425 in 2020, which postponed the requirement for patients to obtain a medical cannabis card until the end of 2020. These adjustments aimed to balance patient access with regulatory control.

Local Cannabis Restrictions and Laws

When considering establishing a medical cannabis facility in Utah, it’s essential to take into account local regulations. While municipalities cannot outright prohibit the establishment of medical cannabis facilities, they do have the authority to impose additional regulations consistent with state law. Furthermore, medical cannabis establishments must comply with specific proximity requirements, such as not operating within 1,000 feet of designated “community locations” or within 600 feet of residential areas unless explicitly permitted by the municipality. These restrictions can make it challenging to find suitable locations for both recreational and medical cannabis businesses.

Medical Cannabis

Utah’s medical cannabis program is governed by strict regulations overseen by the Utah Department of Health. To access medical cannabis legally, individuals must undergo a formal application process, supported by a recommendation from a licensed healthcare provider in the state. Healthcare providers must be registered and meet certain qualifications to recommend cannabis. Patients are allowed to appoint caregivers to help obtain and use medical cannabis, though cultivation by caregivers or patients is prohibited. Dispensing is limited to licensed pharmacies, with regulations in place to guarantee fair treatment and proper dosage. Additionally, the state supports research efforts to study the effectiveness and appropriate dosage of medical cannabis, contributing to a comprehensive understanding of its benefits.

Furthermore, Utah provides legal protections for both users and prescribers of medical cannabis, safeguarding their rights in employment and legal matters. Medical cannabis products are exempt from state sales tax, making them more accessible to patients in need. The state has established precise rules and deadlines for program management, creating an organized and efficient framework for businesses and patients participating in the medical cannabis program.

Medical Cannabis License Types

In Utah, several types of cannabis licenses are available for individuals and businesses interested in participating in the medical cannabis industry. These licenses include:

  • Medical Cannabis Cultivation License: Permits the cultivation and harvesting of cannabis plants for the production of medical cannabis products. For cultivation, there is a capped limit of fifteen licenses statewide. The application window for Cultivation licenses closed in July 2019, with only eight licenses issued. However, the Department may consider issuing more licenses in the future to meet demand.
  • Medical Cannabis Processing License: Authorizes the processing and manufacturing of medical cannabis products, including extraction, formulation, and packaging. Processing licenses are available without a statewide limit. Two types of licenses exist: Tier 1 allows processing and manufacturing of cannabis products for wholesale distribution, while Tier 2 permits packaging and labeling for wholesale or dispensary transfer.
  • Medical Cannabis Testing Facility License: Enables the operation of a facility responsible for testing and analyzing medical cannabis products for quality control and compliance with regulatory standards.
  • Medical Cannabis Pharmacy License: Allows for the operation of a medical cannabis pharmacy (dispensary) to dispense medical cannabis products to qualified patients. Medical Cannabis Pharmacies are capped at fourteen licenses statewide. All licenses were awarded in January 2020, and no new applications are being accepted.

Utah’s licensing system aims to regulate the marijuana industry while ensuring an adequate supply for patients in need.

Understanding Utah’s Pharmacy Licensing Regulations

As of May 3, 2023, Utah’s Pharmacy Practice Act is implementing stricter measures to ensure pharmacies maintain high safety standards. Moreover, the regulation of these licenses is transitioning to the Utah Department of Agriculture and Food, effective from July 1, 2023. Each licensed medical cannabis pharmacy is required to have a Pharmacy Medical Provider (PMP) on-site during business hours to consult with cardholders and ensure proper transactions. PMPs must register with DHHS. Additionally, all pharmacy employees, except PMPs, must register with UDAF as medical cannabis pharmacy agents or courier agents. 

Qualifications for Licensure 

Section 306 of the Pharmacy Practice Act sets standards for pharmacies in Utah. These standards ensure compliance with laws, high operating standards, and thorough background checks for managers. This ensures only qualified and responsible individuals obtain pharmacy licensure in the state.

  • Applicants must fill out an application and pay the required fee.
  • They must follow federal, state, and local laws, including rules from the DEA and FDA.
  • Pharmacies must meet the operating standards set by the division.
  • Pharmacy managers must undergo fingerprint background checks.
  • The division has the right to inspect business premises.

License Classifications and Facility Requirements (Section 302):

Section 302 of the Pharmacy Practice Act categorizes Utah’s pharmacies into classes (A to E) based on their services. Each class has specific requirements for licensure and mandates separate licenses for each location. It also designates a pharmacist in charge of overseeing operations, ensuring compliance with state laws and appropriate regulations.

  • Every pharmacy must have a license, except in special cases.
  • Each location needs its own license.
  • A designated pharmacist is in charge of each pharmacy.
  • In Utah, pharmacy licenses are categorized into Classes A to E, each corresponding to different pharmacy operations and services:
  • Class A: Typically for community or retail pharmacies that dispense medications directly to the public. The main distinction for Class A is its focus on direct patient interaction and retail pharmacy services.
  • Class B: Designed for hospital pharmacies that provide medications to both inpatients and outpatients within a hospital or healthcare facility setting. Class B differs in its integration within healthcare institutions and the broader range of services to patients under hospital care.
  • Class C: Applies to clinical pharmacies, which are involved in more specialized services like drug therapy management, patient counseling, and other clinical services. The unique aspect of Class C is its focus on specialized, patient-specific care often in collaboration with other healthcare professionals.
  • Class D: For specialty pharmacies that manage and dispense complex drug therapies for chronic, rare, or serious health conditions. Class D pharmacies are distinct in their specialization in specific types of medications or treatments and often require coordination with various healthcare providers.
  • Class E: Businesses involved in wholesale distribution, analytical labs, or research, not directly dispensing to the public.

Each class is tailored to the specific operational and service requirements of different pharmacy types, ensuring appropriate licensure and regulatory compliance for the varied roles within the pharmacy sector.

Criminal Background Checks and Confidentiality

Section 307 of the Pharmacy Practice Act requires criminal background checks for pharmacy licensure and employment. Applicants must consent to fingerprint checks by state and federal agencies, with fees managed by the division. Licenses may be conditional until checks are complete, and false disclosures lead to revocation, subject to challenge in hearings. Additionally, the Act emphasizes the confidentiality of background information, ensuring privacy and regulatory use only. The division maintains records privately and shares them as necessary, reinforcing legal compliance and public safety within Utah’s pharmacies.

Medical Cannabis Pharmacy License Fees

The cost of securing a medical cannabis pharmacy license in Utah varies and is defined by the Department of Agriculture and Food (UDAF). The initial application fee for all applicants is $500. Urban pharmacies must pay a licensing fee of $67,000, which increases to $69,500 if they offer home delivery services. For pharmacies in rural areas, the fee is $50,000, with an added cost, making it $52,500 if they include home delivery. This detailed fee breakdown is part of Utah’s regulatory system for managing the medical cannabis sector.

Market Opportunities in Utah’s Medical Cannabis Sector

A report was done to highlight the valuable insights into the expanding market opportunities in Utah’s medical cannabis sector. The data reveals a steady increase in patient and provider numbers, indicating a growing market demand. As of FY 2024, patient numbers are projected to reach 97,126, showing a significant upward trend from previous years. This growth is mirrored in the rising number of qualified medical providers, set to increase to 525, and pharmacy agents, projected to reach 427.

Financially, the sector is witnessing strong growth, with total revenues expected to hit $8,567,017 in FY 2024. Although this represents a slight dip from FY 2023’s estimate of $9,171,017, the overall trajectory remains positive. The transition of business category fees to the Qualified Production Enterprise Fund underlines the regulatory shifts aiming to streamline and support market expansion.

The Qualified Patient Enterprise Fund and the Qualified Production Enterprise Fund are key components of Utah’s financial ecosystem for medical cannabis. They are showing strong growth and operational stability. These funds are essential for regulating and maintaining the medical cannabis market in Utah, as they ensure financial stability and revenue consistency. This trend, supported by strategic fund management and regulatory evolution, underscores significant market opportunities in the state’s medical cannabis sector.

Operational Essentials for Running a Dispensary in Utah

Setting up a dispensary in Utah requires careful consideration of various factors to ensure its success and compliance with state regulations. Here are the key points to focus on:

  • Location Selection
    • Zoning: Ensure the chosen location meets local zoning laws.
    • Proximity: Consider closeness to residential areas and healthcare facilities to improve accessibility for potential customers.
    • Accessibility: Make sure the location is accessible, with considerations for parking and public transportation.
  • Store Design
    • Environment: Aim for a welcoming space that is also practical.
    • Layout: Plan distinct areas for displaying products, consulting with patients, and completing sales transactions.
  • Inventory Management
    • Compliance: Maintain strict adherence to state regulations regarding inventory.
    • Stock Levels: Ensure there is always an adequate supply of medical cannabis products.
  • Security Measures
    • Safeguarding: Implement strong security protocols to protect both the products and the clientele.
  • Age Restrictions
    • Legal Age: Follow state law by only selling medical cannabis products to individuals who are 21 years of age or older.

By addressing these essential aspects, you can effectively establish and operate a dispensary in Utah’s medical cannabis market.

Compliance and Legal Requirements

Dispensaries must comply with strict regulatory requirements to operate legally.  This includes ensuring that all employees meet certain qualifications and undergo appropriate training covering topics such as cannabis laws and regulations, product knowledge, patient consultations, and safety protocols.  Employees working at a dispensary in Utah must be at least 21 years old and pass a criminal background check conducted by the Utah Department of Health.

Dispensaries are also responsible for maintaining compliance with inventory management and security measures to ensure the safety of both products and customers. The Utah Center for Medical Cannabis provides resources and guidance for dispensaries, including information on the Electronic Verification System (EVS), medical cannabis pharmacy locations, and compliance with state regulations.

Operational Management

Staffing requirements for dispensaries in Utah change based on factors such as the operation’s size and customer demand. Operational factors for dispensaries in Utah also involve choosing technology solutions for smooth operations. This might involve point-of-sale (POS) systems for transactions, inventory management software for keeping track of product stock levels, and security systems for protecting both products and employees. By making sure to follow legal rules and putting in place efficient operational management plans, dispensaries in Utah can lay a strong groundwork for success in the medical cannabis industry.

Recreational Cannabis

In Utah, recreational marijuana use remains illegal. Individuals caught with marijuana for non-medical purposes initially face a class B misdemeanor, with penalties of up to six months in jail and fines up to $1,000.

Even as the state’s medical cannabis program expands, Utah remains strict against recreational use. This reflects the ongoing debates on cannabis use, both legally and culturally, showing the contrast between state laws and the federal classification of marijuana as a Schedule I controlled substance. The path to recreational cannabis legalization in Utah is still uncertain and remains a closely watched issue within the state, reflecting broader national trends and discussions around cannabis policy.


Starting a dispensary in Utah offers a unique opportunity in a rapidly growing industry. The state’s open approach to medical marijuana has resulted in a flourishing market, but it requires strict compliance with state rules and careful planning. Successful dispensaries prioritize following the law and actively engage with their communities, contributing to a broader conversation about the responsible use of medical cannabis. Prospective dispensary owners should approach this business opportunity with enthusiasm, recognizing the potential for both business success and a positive impact on the well-being of patients in Utah.

As Utah continues to develop its cannabis program, we will keep you informed of any relevant news regarding the establishment of a dispensary in Utah. By subscribing to our Utah Cannabis Mailing List (Below), we will keep you informed of any relevant and not-so-easy-to-find information and news about Utah Legalization. This includes, but is not limited to, the following:

  • What are the most recent developments regarding the legalization of cannabis in Utah?
  • When will applications for new cannabis licenses be available?
  • What special programs will be offered?
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